The Same Experience as Everyone Else


What a difference it can make just to know that someone cares.

I read this story earlier this month on Facebook from a post made from the Kindness Factory’s page, a non-profit organization.

A man explains that he goes in to pick up his Frappuccino from his local coffee shop, but since he’s deaf, he usually has it written on his phone and just shows it to the barista so they know what he wants. He goes there just about every day, so most of the employees know his order by heart anyway.

Then one day, he showed his order like normal, and the woman named Krystal Payne handed him a note that read:

“I’ve been learning ASL just so you can have the same experience as every one else.”

Then she started using sign language with him, explaining that she had spent hours practicing it on Youtube just to be able to have a conversation with him. They only talked for about two minutes, but he said that “he had never felt “so equal in all of [his] life.”

Now if that doesn’t restore your faith in humanity, I don’t know what will.

I just love Krystal not only having the idea to do this for him, but also her determination to spend hours making sure she could actually talk with him. She absolutely didn’t have to do it, but the fact that she went out of her way to make him feel like any other customer just makes your heart melt.

You can read the full account on Facebook here. It honestly needs way more attention.

If you enjoyed this story and would like to read more positive tales that have been collated over the internet, check out the We Are the World Blogfest on Facebook. That way you can read all of the incredible acts of kindness that is just the explosion of positivity I need at the end of the month.


6 responses to “The Same Experience as Everyone Else”

  1. Thank you so much, Marlena, for participating in #WATWB and sharing this story of a kind-hearted soul. Krystal is an amazing woman – to spend so much time learning sign language so she could engage with one customer. This is what loving others is all about. Great story!

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